We're using a IIS-based helpdesk app called Jitbit Helpdesk ( https://www.jitbit.com/helpdesk/ ) which is an ASP.NET app hosted on IIS. It uses Windows-integrated authentication and everything works just fine.
Until one of our users had to change their domain password this morning and now he is unable to sign into the ticketing system. The app throws 401 - "401 - Unauthorized: Access is denied due to invalid credentials". The web-server prompts
for a password (which I'm typing in) and then - nothing.
Iis-server machine is part of the domain so it should get the updated data, right?
Other users sign in just fine